Please note: Due to health and safety protocols in 2023, food availability, club access, wait service and other amenities are subject to change without notice. Amenities available for Saints home games. The Superdome does not provide escort personnel for patrons using wheelchairs. During Saints games, guests may check out Kulture City Sensory Bags at no cost to utilize fidget toys, weighted lap pads, noise-canceling headphones, and other resources during the event. The information will be relayed to stadium security. Take Bus. is required to check out the device. The following behaviors or activities are causes for eviction from Caesars Superdome: Any other conduct deemed inappropriate by Building Management will also result in eviction. Click here for more information about the New Orleans Saints and toview the New Orleans Saints home game schedule. New to this season will be the addition of our outdoor plaza concourse. There are thirteen (13) passenger elevators conveniently located throughout the Superdome. Protocols will vary based on the type of facility and will be further customized for each unique location. The perks for the Bunker Club seats at the Mercedes-Benz Superdome include the following. Click here to view a map of where your club is located. All Rights Reserved. Site Map Take I-10 West to Superdome Exit, turn right on Cleveland Ave., turn right on Claiborne Ave., turn right on Poydras St. (away from Caesars Superdome), take U-turn (towards Caesars Superdome) on Poydras St., turn right on Loyola Ave., turn right on Girod St., follow traffic police direction to garage. Escalators are located in close proximity to the entry doors at Gates A, C, G & E. For employment opportunities, please click here. One-gallon clear plastic freezer bag (Ziploc bag or similar). Caesars Superdome is located at 1500 Sugar Bowl Drive, New Orleans, LA 70112. Once you enter Champions Square, you are now in the action and are able to navigate the full exterior of the Caesars Superdome, 360. Our goal is to provide the most helpful information on premium options at Caesars Superdome. The Superdome is a blank canvas ready for creative programming ideas that will bring a unique experience to your attendees. All service animals outlined by the Americans with Disabilities Act (ADA) are allowed access to the Caesars Superdome. Guests will only receive an email if the missing item is found. The following browsers are supported: Chrome, Edge (v80 and later), Firefox and Safari. A government issued identification is required to check out a wheelchair. Children under 2 years of age do not require a ticket for admission. The Caesars Superdome and New Orleans Saints are committed to providing a first-class experience for all guests. To add your name to the season ticket waitlist, please visit. Outside food and beverages of any kind may not be brought into the Superdome. Patrons are encouraged to report all such behavior to any Superdome team member. Named Bunker Club East and Bunker Club West, these exclusive lounges feature upscale bathrooms, high-end dining, premium lighting, dozens of LCD televisions featuring NFL action and comfortable seating. The Bunker Club sections at the Superdome gives fans access to one of two unique club lounges under the stadium seating. Doors will open 2 hours prior to kickoff for all patrons. The ADA Facilitator can be contacted at (504) 587-3842or. Disabled facilities are provided at all restrooms. Wheelchairs cannot be reserved in advance. For ticket-related problems encountered inside of the Superdome, patrons should visit the nearest Guest Services Desk. Sensory Bags: Guests may checkout Sensory Bags at no cost to utilize fidget toys, weighted lap pads, noise-cancelling headphones, and other resources during events. Each ticket can be displayed on an individual phone or all tickets in your group may be presented on one mobile phone. Click here to view the location of parking facilities. All club ticket holders will have the same access and similar amenities in these new club rooms as they have had before, such as premium food and beverage, TVs, premium restrooms, and more. The Superdome also has two (2) Bunker Club Lounges located Ground Level. However, the below ramps are available for patron vertical transportation that have access from the 100-level to the 500-terrace level: The Saints and Caesars Superdome strive to make all games inclusive for all patrons. It is the perfect getaway for relaxed summer holidays with family or friends. There are thirteen (13) passenger elevators conveniently located throughout the Superdome. Please include the account number and daytime telephone number. The resale or attempted reselling of tickets on Superdome/Smoothie King Center/Champions Square property is prohibited by law. The Superdome has 60 womens restrooms, 60 mens restrooms, and six family restrooms conveniently located throughout the stadium. wolf travel jewelry case superdome club lounges. Privacy Policy|Do Not Sell or Share My Info| Please refer to the specificevent pagefor more information. The Superdome is fully compliant with the NFLs All Clear bag policy for NFL games. The Superdome also has two (2) Bunker Club Lounges located Ground Level. In the event of an emergency, please remain calm and WALK to the nearest exits, located at several points throughout the building. Tickets to Superdome events can also be purchased through Ticketmaster at 1-800-745-3000 or online via Ticketmaster.com. Directly behind Row 4 in the 200 level is the beginning of the 300 level, which begins with Row 5. Venue Specs Specifications Total SQFT: 162434 Facility Buyout: Yes Max Banquet: 1010 Max Classroom: 613 Max Reception: 1200 Max Theatre: 1000 Private Rooms: Yes Meeting Spaces Visitor Gallery Main Gallery The stadium doesnt have much to offer in terms of premium seating aside from the suites and The Bunker Club. Gates C and G Terrace Level access the Plaza to the 600A Level. The ADA Facilitator may be unable to fill a request if made less than thirty (30) business days in advance of an event. Ticket holders with access to the club can be found in the first six rows of Sections 101, 102 and 154-156. All "B" stairwells will take you to the following locations: 100 Level, Club Lounge Concourse, 300 Suite Level, 400 Suite Level and Terrace Level. YOU MUST FOLLOW ALL FACILITY POLICIES, INCLUDING HEALTH AND SAFETY POLICIES, AND POSTED INSTRUCTIONS WHILE IN THE FACILITY AND ON FACILITY GROUNDS. Well begin by discussing the plaza level seats on the lower level. Please visit our parking and directions section. To learn more about purchasing a suite at the Mercedes-Benz Superdome, please visit, Like several NFL teams, the New Orleans Saints have implemented a season ticket waitlist for prospective season ticket holders. The browser you are using is no longer supported on this site. Elevators will be held exclusively for ADA patrons from the 2 minutes warning until 15 minutes following the conclusion of the game except for Elevators 7, 7A, and 8 (Coaches, Press, and Saints Executives). Please clickherefor additional Accessibilityinformation. Patrons may check in strollers at the Guest Relations Center located at Gate A Plaza Level. Behavior that is unruly, disruptive, or illegal in nature, Intoxication or other signs of alcohol impairment that results in irresponsible behavior, Foul or abusive language or obscene gestures, Interference with the progress of the game (including throwing objects onto the field), Failing to follow instructions of Law Enforcement, Guest Services, and Security Personnel, Verbal or physical harassment of all fans, Unreasonably obstructing the view of other patrons, Offensive language or obscene gestures, to include the use of such language or gestures concerning a person's race, ethnicity, color, gender, religion, creed, disability, age, sexual orientation, gender identity/expression or national origin; or to instigate, incite or encourage a confrontation or physical assault, Any conduct deemed inappropriate or dangerous to fans, participants or team members, Conduct that results in damage to the stadium or other personal property. To protect accounts, any change of address must be submitted to the New Orleans Saints Ticket Office in writing and signed by the holder of the season ticket account. For ticket-related problems prior to entering theSuperdome, patrons should proceed directly to the nearest open ticket window location. Please click here to view the locations of restrooms by level. Note: These seats are highlighted on the map. The perks for the Bunker Club seats at the Mercedes-Benz Superdome include the following. Entrance to Champions Square, Sugar Bowl Dr. To ensure a safe environment for fans, all team and stadium personnel will follow the below protocols when interacting with fans: Team Members at the main Guest Services Center and concourse kiosks will be provided hand sanitizer and gloves for handling tickets and lost and found items as well as disinfectant wipes to maintain cleanliness of the workspaces. Entrance to Champions Square, Gate A exterior ramps, Garage 1 corner ramp, Garage 2 corner ramp, Gate E at the top of the stairs from Girod Street, Garage 5 corner ramp, Gate G at the top of the garage stairs, and Garage 6 corner ramp. The Superdome has flexible seating configurations with the ability to accommodate in excess of 73,000 attendees. All Rights Reserved. (NOTE: This policy is subject to change depending on event tour management. Entrance to Champions Square, Sugar Bowl Dr. Terms & Conditions The perks for the 400 level suites at the Mercedes-Benz Superdome include the following. Note that all parking facilities may not be available for every event. Loge Club Seats are some of the best tickets for Saints games. Read More. If not, go through the Saints team website for all questions or inquiries. It is highly recommended that you use the latest versions of a supported browser in order to receive an optimal viewing experience. In an effort to decrease the possibility of separation, all parents are encouraged to sign up their children for the "If Lost Program" at the Guest Relations Center at Gate F on the 100 Level. Amenities available for Saints home games. The dome has an interior space of 125 million cubic feet (3,500,000 m 3 2). If a patron needs to use a Quiet Room, the rooms are located on the 200 Club Level in Bienville or St. Charles Club Lounge (Glass Room #1). The Louisiana Stadium & Exposition District, Plaza Level at sections 101, 105, 127, 123 &155, 300 Suite Level across from Suites 305, 365 & 373, 400 Suite Level across from Suites 401, 409, 424, 431, 434, 441, 456 and 463, They do not obstruct the view of any guests or any existing Superdome signage, Use of profanity or unacceptable language of any type, Possession of illegal or unauthorized items, Entering or attempting to enter any off limit area such as the playing surface, stage area, backstage, or restroom of the opposite sex, Participating in a fight or instigating a physical or verbal altercation, Verbally abusing, threatening, or intimidating other patrons or Venue Management, Possession of stolen or counterfeit tickets, Possession of unauthorized banners or signs, Entering or attempting to enter any off limit area such as stage area, backstage, or restroom of the opposite sex, Fighting or instigating a physical or verbal altercation, Verbally abusing, threatening, or intimidating other patrons or building employees, Possession of any unauthorized banners or signs, Animals (with the exception of service dogs), Large/oversized bags. This is a league-wide policy that applies to all stadiums. These well-appointed lounges are the ideal spot for VIPs, sponsors and special events. It is highly recommended that you use the latest versions of a supported browser in order to receive an optimal viewing experience. If you need assistance with your tickets upon arrival at the stadium, please visit the Box Office located outside Gate A ground or one of our auxiliary ticket resolution locations near all ticket scanning locations. Guest Services Desks can be found at the following locations: Guests may visit the desks to ask for directions, offer suggestions, or seek assistance while at the Caesars Superdome. Hurricane Katrina: One Year in the Making, GATE C - Loge: This information is to help assist staff in reuniting the children with their parent(s) or guardian(s). To learn more about purchasing a suite at the Mercedes-Benz Superdome, please visit NewOrleansSaints.com. PREMIUM BUNKER CLUBS Located on the Ground Level of the Caesars Superdome, two sleek premium bunker club lounges can be utilized in conjunction with a Main Arena Floor event or independently for a private reception. Located on the Ground Level of the Caesars Superdome, two sleek premium bunker club lounges can be utilized in conjunction with a Main Arena Floor event or independently for a private reception. Please refer to the Caesars Superdome map for exact locations. Guest Services Desks can be found at the following locations: Click here to view the locations of Guest Services Desks by level. Purchases made from mobile devices, tablets, or computers outside of the state of Louisiana are not allowed. 90/Westbank Expressway to Mississippi River Bridge, Exit at Camp St., proceed to Poydras St., turn left on Poydras St., take Poydras St. westbound past Superdome/Claiborne Ave., take U-turn (back towards Caesars Superdome) on Poydras St., (merge to right lane) turn right on Clara St., turn left on Sugar Bowl Dr., follow traffic police direction to garage. Banners may be allowed, at the discretion of the New Orleans Saints, as long as they meet the following conditions: Gate A Ground Level Box Office will be used to service box office and ticketing needs. The Superdome has four (4) Club Lounges located on the 200 Level that are perfect for private meetings, receptions, banquets and special events. Jul 30, 2018 Those are the 3 sections of each sideline that are high dollar (300) per game. Discover the Caesars Superdome with one of the most comprehensive, completely immersive and interactive virtual experiences in the world. Loge sections are located along each sideline at the 200 and 300 levels. Row 5 is the first row in these sections, which is directly behind row 4 in the 200 Level. Back to top. Ground Level Mercedes-Benz End Zone Club, Loge Level Section 332 and Section 340. New Orleans, LA 70112, Mailing address Banners/Signs/Flags are generally allowed if they meet the following conditions: Venue Management reserves the right to remove Banners/Signs/Flags at any time. hbspt.cta._relativeUrls=true;hbspt.cta.load(491114, '52648672-f7ef-4f60-9da7-983667542eca', {"useNewLoader":"true","region":"na1"}); Bunker Club - Club seating with access to two luxurious lounges at the East & West sides of the stadium. view the New Orleans Saints home game schedule. The National Football League, Saints, and managers and staff of ASM Global thank you for adhering to our Fan Code of Conduct. Parking garages accept credit & debit cards only. Parking is available in Garage 6 on Monday - Friday. However. Memorabilia will include full size helmets, mini helmets, jerseys, footballs and framed pictures. Childrens ticket policy is at the discretion of Show Management. With almost 162,500 square feet of column free space, convenient on-site parking facilities, and in-house electrical and booth services, the Superdome is the ideal venue for any type of trade or consumer show programming. 215-229, 257-271, 308-316, & 332-340 comprise the Loge Level sections. Altogether, Loge Club Seats are less than 55 rows from the field and provide excellent elevated sight lines. 5 years ago Save There are four very spacious and comfortable Club Lounges on the 200-300 level that you will have access to, and the closest has an entrance adjacent to your section. Outside food and beverages are not allowed in the Superdome. a carbonhouse experience. club XLIV is a private lounge, named to honor the victory by the New Orleans Saints in Super Bowl XLIV. Click here for an information sheet with details on the All Clear bag policy. Each 200-Level Loge Club section starts roughly 35 rows from the field and contains just four rows. Upscale Food & Service Areas, General Inquires: When attending a game, there is a no-tolerance policy for the following behaviors: Event patrons are responsible for their conduct as well as the conduct of their guests and/or persons occupying their seats. Plus, while most of the Premium options listed above are primarily only available for Saints games, some other events may offer them as well. ), Any other item(s) deemed unacceptable by Venue Management, 400 Suite Level across from Suites 401, 409, 424, 431, 434 441, 456, 463. The ADA Facilitator may be unable to fill a request if made less than ten (10) business days in advance of an event. event information page for that specific event. It is highly recommended that the stairs be utilized for vertical transportation when possible. The Superdome has the flexibility and space to accommodate events small and large, from private parties to large-scale public events. In some sections, the companion seat may be a folding chair to accommodate that particular location. The New Orleans Saints do offer suites that can be purchased on an individual game basis. http://www.mbsuperdome.com/assets/doc/Superdome-200-Level-Club-Lounge-2016-507418ef65.pdf The clubs themselves have perks such as: luxury dining, lounge lighting, spacious restrooms, comfortable seating, and numerous televisions featuring action from across the NFL. Row Details for the Loge Levels Loge sections are located along each sideline at the 200 and 300 levels. Within the prior 10 days, they have been exposed to someone who has tested positive for COVID-19, or are subject to a federal or local travel or quarantine advisory due to COVID-19; Within the prior 48 hours, they have experienced symptoms of COVID-19 (e.g., fever of 100.4F or higher, cough, shortness of breath or difficulty breathing, chills, repeated shaking, muscle pain/achiness, headache, sore throat, loss of taste or smell, nasal congestion, runny nose, vomiting, diarrhea, fatigue or any other symptoms identified by the CDC) (anyone who is fully vaccinated but experiences any of the above symptoms within 48 hours before the game should nevertheless consult a healthcare provider and get tested for COVID-19 before attending). NFLBAG POLICY These well appointed lounges are the ideal spot for VIPS, sponsors and special events. The Guest Services Center is located at Gate B Plaza Level. If a patron inside the facility wants to report an issue/concern during an event, they send a text message to short code 69050 using the keyword NOLA followed by a space and their issue and location. There are 152 luxury suites at the Mercedes-Benz Superdome and they're located on both the 300 and 400 levels of the stadium. As a reminder, new club lounges coming in 2023 will feature a much larger footprint updated seating, lounge spaces, and a dedicated entry gate! Take I-10 East to the Poydras St. Exit, (merge to right lane) turn right on Clara St., turn left on Sugar Bowl Dr., follow traffic police direction to garage. Plus, ticket holders are provided access to the North End Zone Club. Food & beverages are available for purchase during all Superdome events. C The 4-storey hotel has been renovated in 2018. Be advised advance notice is recommended to better service specific requests. The following behaviors or activities are causes for eviction from the Superdome: Any other conduct deemed inappropriate by Building Management will also result in eviction. You can also visit the NFLs website for additional details. For a listing of prohibited items for an event, please refer to the event information page for that specific event. On event day, Will Call is located at the Superdome Box Office at Gate A Ground. Take I-10 East, upon approaching Caesars Superdome stay in the middle lanes and follow 90/Superdome signage to the Superdome Exit, turn right on Dave Dixon Dr./Girod St., turn right on Magnolia St., left on Howard Ave., left on LeRouge St., right on Dave Dixon Dr./Girod St. and follow traffic police direction to garage. Building personnel will monitor messages received and respond accordingly. Wheelchairs brought to the Superdome may be stowed at the Guest Services desk by Gate B. Suite patrons may only enter at Gate A Ground at this time. Be courteous at all times and strive to keep conversations short. Bunker Club Seats at the Superdome gives fans access to one of two unique club lounges under the stadium seating. RateYourSeats.com is not affiliated with Major League Baseball, the NBA, the NFL, the NHL, MLS, the NCAA or any of its members. Re: Saints game ailgating, Superdome Clubs and Amenities? Gates A and E escalators access the Plaza to the 300 Suite Level and Terrace Level. When working in an area that includes high touch points, ensure this area is regularly tended to with disinfectants. This policy applies to bags only. Plaza Level at Section 135 - (504) 587-8919, Loge Level at Section 271 - (504) 587-8929, Terrace Level at Section 524 - (504) 587-8958, Terrace Level at Section 535 - (504) 587-8959, Gates A, C, E & G on the Loge & 300 Suite Levels, Gates A, C, E & G on the 500 Terrace Level. Due to ongoing renovations at the Caesars Superdome and to make way for new atrium spaces and bigger and better sideline clubs (coming in 2023), the Bienville Club Lounge and the St. Charles Club Lounge have been temporarily relocated to the north side of the outdoor plaza concourse. ASM Global Management and Staff are committed to creating a safe, comfortable and enjoyable experience for all. The Caesars Superdome, commonly known as the Superdome (formerly known as Mercedes-Benz Superdome and Louisiana Superdome), is a multi-purpose stadium located in the Central Business District of New Orleans, Louisiana.It is the home stadium of the New Orleans Saints of the National Football League (NFL).. Plans were drawn up in 1967 by the New Orleans modernist architectural firm of Curtis and . The Caesars Superdome offers additional options for event programming and meetings with smaller attendance figures: the Premium Bunker Club Lounges and the 200 Level Club Lounges. For food and beverage at concession stands, we accept credit and debit card transactions only. Seats are made available for hearing and visually impaired patrons in close proximity to the playing area. With Bourbon Street in such close proximity, football fans arent as inclined to tailgate before New Orleans Saints home games. Champions Square will open 3 hours prior to kick off and entertainment will conclude 45 minutes before kickoff. The Superdome has the space and the technology to take your meeting and presentation to the next level. As a reminder, gates at the Caesars Superdome will continue to open 2 hours before kickoff and re-entry will not be permitted once you enter through the Champions Square entrances. Refunds and exchanges are not allowed unless there was a change to the date or time of the show. Disabled facilities are provided at all restrooms. Bikes racks are available for use in Lot 3 on the wall closest to Champions Garage. Requests for aid and service should be made at least thirty (30) business days prior to event. Authentic autographed memorabilia will be auctioned off every home game via the Saints App. Superdome, four Club Lounges offer a unique setting for corporate, private or public events. Actual product and style may vary from rendering. This pass allows access to elevators closest to Gate A Ground Level (Elevator 1 and Elevator 9). Text STOP, END, QUIT, CANCEL, UNSUBSCRIBE, STOPALL to 69050 to be removed from any list and end subscription to the service. Enhance your game day experience with the official Saints Mobile App! Bunker Club Seats at the Superdome gives fans access to one of two unique club lounges under the stadium seating. Ticket prices are: 3 for $5, 10 for 10 for $10, or 80 for $20. Lost and Found items may be turned in at any Guest Services Desk on any level or may be brought to the Guest Relations Center, located at Gate F Plaza Level. Changing stations are available in the restrooms at the following locations: Please click here to view baby changing station locations by level. To ensure a smooth entry, open your mobile ticket to view your entry gate and scroll down to see your personal Game Plan including a map to your seats. Gate A Escalators also access the Ground and Mezzanine Levels. PLEASE USE THE EXTERIOR PLAZA TO CIRCUMNAVIGATE THE BUILDING AND ENTER ONLY AT THE GATE NOTED ON YOUR TICKET. Illuminated Fixed Bar Located in the 200 & 300 levels along the sidelines, Loge Club seats are highly sought after. | A listing of all hotel properties convenient to the Superdome can be found on the New Orleans & Company website. Request to Book a Private Event Private Events Team merchandise and souvenirs are available throughout the Caesars Superdome at the following locations: Exterior Concourse open 3 hours prior to kickoff and will close after kickoff. Elevators are located in close proximity to the entry doors at Gates A, C, G & E. Public elevators are prioritized for persons with disabilities. All guests are prohibited from smoking (including electronic cigarettes, vaporizers or similar products) insideof the stadium and outside of the stadium within the security perimeterat any time. Any remaining balance on the debit card can be used at locations anywhere debit payments are accepted. These rules will be enforced for the protection of fans from the sale of stolen, counterfeit, or otherwise illegal tickets. For any public safety questions, please call (504) 587-3900. Because of this new outdoor plaza, security checkpoints will be setup at new various entry points to screen fans. This service varies on an event-by event basis. Located in the heart of the New Orleans, the Caesars Superdome has captivated audiences from all over the world hosting Super Bowls, Final Fours, major concerts, Monster Jam, and festivals of all kinds. The New Orleans Saints strongly encourage fans not to bring any type of bags; however, outlined below is what is permissible. Below row 7 are the upper box seats (see below) which consist of rows 1 through 6. No products in the cart. For more information on Saints Annual Suites and Single game suites, please call (504) 593-4973 or email premiumseating@saints.nfl.com. For opening times, please refer to the event information page for that specific event. Patrons can access the bike racks in Lot 3 from the pedestrian gates at the corner of Dave Dixon Dr. and LeRouge St. The Superdome has a listed football seating capacity of 76,468 (expanded) or 73,208 (not expanded) and a maximum basketball seating capacity of 73,432. Take Bus. All concessions are provided exclusively in-house by Centerplate. Banners cannot be in poor taste or offensive, Banners cannot obstruct the view of any patron/fan, Banners cannot obstruct any stadium signage or other necessary markings, Banners of a commercial nature are not permitted without specific permission of the stadium management or the event producer (New Orleans Saints), Banners do not mock or criticize either team. Single-speaker radios and hand-held televisions are permitted in the Superdome as long as they do not interfere with other patrons enjoyment of the event. The ADA Facilitator can be contacted at (504) 587-3842or ada@asmneworleans.com. Participation in this service is free of charge but standard carrier text messaging & data charges will apply. Service 4.1. All alcohol sales will be discontinued at the end of the third quarter. Ticketholders will have one of the best views at the Superdome and will be able to escape to the exclusive Loge Club Lounge. Ticketholders here have access to the upscale Loge Club lounge area, offering premium food and beverage options and a full-service bar. Animals are prohibited in the Caesars Superdome, except for service animals assisting ADA patrons. There are just a few 200 level Loge Club sections, but overall these are just 30+ rows from the field. The browser you are using is no longer supported on this site. Sodexo provides all catering exclusively in-house. The Caesars Superdome is a cashless operation including all concessions, merchandise, and parking. All refunds are done at the point of purchase location. These luxurious areas are equipped with high-end furnishings and state of the art sound and audio visual elements to make your event seamless from start to finish. 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